Your Questions, Answered.

Product-Related Questions

What is Somna?
Somna is a self-heating eye mask designed to help you relax, unwind, and prepare for sleep. It combines gentle warmth with full light coverage to create a calming wind-down experience.

How does Somna work?
Once opened, Somna naturally warms up and provides consistent, soothing heat for up to 45 minutes. The warmth helps relax the eye area and can support natural moisture, while the mask also blocks out light to encourage rest.

Is Somna safe to use every night?
Yes. Somna is designed for regular use as part of your evening routine. Many customers use it nightly to signal that it’s time to switch off.

Will it feel too hot?
No. The heat is intentionally gentle and controlled - similar to a warm compress rather than a hot pack. It’s designed to soothe, not overwhelm.

Does Somna help with dry or tired eyes?
Many people use Somna to ease that heavy, dry or gritty feeling after long days on screens etc. The warmth can help soften blocked oil glands and support natural eye comfort.

Can I use Somna during the day?
Absolutely. Customers have told us the masks are ideal for travel, flights, train journeys, or daytime sleep - especially if you work night shifts and need help blocking light.

Is Somna reusable?
Somna is designed as a single-use mask for hygiene and convenience. After the warming cycle is complete, simply dispose of it.

Ordering & Shipping Questions

Where do you ship?
We ship worldwide. Delivery times and costs vary depending on your location and are shown at checkout.

How long does delivery take?
UK Mainland orders typically arrive within only a few working days. International delivery times vary depending on destination.

Can I track my order?
Yes. Once your order has been dispatched, you’ll receive a tracking link via message and / or email.

Usage & Storage

How long does each mask last?
Each Somna mask provides up to 45 minutes of consistent warmth - the ideal amount of time to fully unwind before sleep.

How should I store Somna?
Store unopened pouches in a cool, dry place away from direct sunlight to maintain quality.

Is Somna suitable for sensitive skin?
Yes. Somna is made with soft, skin-friendly materials designed to feel gentle around the delicate eye area. It’s completely unscented, with no added fragrances or unnecessary chemicals, making it suitable for those who prefer a clean, minimal product. If you have specific sensitivities, we always recommend testing briefly first.